{"id":770,"date":"2021-07-06T04:28:03","date_gmt":"2021-07-06T04:28:03","guid":{"rendered":"https:\/\/familydoctors.co.nz\/?page_id=770"},"modified":"2023-10-10T19:26:06","modified_gmt":"2023-10-10T19:26:06","slug":"feedback-2","status":"publish","type":"page","link":"https:\/\/familydoctors.co.nz\/feedback-2\/","title":{"rendered":"Feedback"},"content":{"rendered":"\n<h3>\n\t\tFeedback\n\t<\/h3>\n\t\t<h2>\n\t\t\tWe welcome your feedback\n\t\t<\/h2>\n\t\t\t<p>At Family Doctors we seek to provide quality health care and advice.&nbsp;<br>Your feedback is important to us.We are committed to improving customer experience of our services.<\/p>\t\t\n\t\t<h2>\n\t\t\tIt&#8217;s easy to give feedback\n\t\t<\/h2>\n\t\t\t<p>Here is our&nbsp;handout&nbsp;that explains how to give feedback and outlines what we will do once we have received your feedback.<\/p><ul><li>Complete the&nbsp;online feedback form&nbsp;below; it will be acknowledged by a member of our staff. Please allow 5 working days to receive an initial response.<\/li><li>Alternatively, after your appointment, you can speak with the Practice Manager or receptionist about your experience before you leave. If they are not readily available, you can ask for a Feedback form to fill out and hand in before you leave.<\/li><\/ul>\t\t\n\t\t<h2>\n\t\t\tWe want you to know\n\t\t<\/h2>\n\t\t\t<ul><li><u>We take your privacy seriously<\/u>, and will ask your permission to share information with the relevant staff member\/s to resolve any issue that has arisen.<\/li><li>Our feedback process follows guidelines set by the <u>Health and Disability Commission<\/u>, which promotes and protects the rights of patients. www.hdc.org.nz<\/li><li>You can ask for free help and advice from <u>The Consumer Advocacy Service<\/u> www.advocacy.org.nz<\/li><li>If you feel your privacy has been breached, you can contact the <u>Privacy Commissioner. <\/u>www.privacy.org.nz<\/li><\/ul>\t\t\n\t\t<h2>\n\t\t\tFeedback form\n\t\t<\/h2>\n\t<div class=\"forminator-ui forminator-custom-form forminator-custom-form-795 forminator-design--flat  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-795\" data-uid=\"65f868f77b141\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-795\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-795 forminator-design--flat  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"795\"\n\t\t\t\t\n\t\t\t\tdata-design=\"flat\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tdata-grid=\"open\"\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tstyle=\"display: none;\"\n\t\t\t\t\n\t\t\t\tdata-uid=\"65f868f77b141\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_65f868f77b141\" id=\"forminator-field-name-1_65f868f77b141-label\" class=\"forminator-label\">Name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"\" id=\"forminator-field-name-1_65f868f77b141\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_65f868f77b141\" id=\"forminator-field-email-1_65f868f77b141-label\" class=\"forminator-label\">Email Address <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_65f868f77b141\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_65f868f77b141\" id=\"forminator-field-phone-1_65f868f77b141-label\" class=\"forminator-label\">Phone Number <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_65f868f77b141\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"select-2\" class=\"forminator-field-select forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-form-795__field--select-2_65f868f77b141\" id=\"forminator-form-795__field--select-2_65f868f77b141-label\" class=\"forminator-label\">Type of feedback <span class=\"forminator-required\">*<\/span><\/label><select id=\"forminator-form-795__field--select-2_65f868f77b141\" class=\"forminator-select--field forminator-select2\" data-required=\"1\" name=\"select-2\" data-default-value=\"\" data-placeholder=\"Type of feedback\" data-search=\"false\" aria-labelledby=\"forminator-form-795__field--select-2_65f868f77b141-label\" aria-describedby=\"forminator-form-795__field--select-2_65f868f77b141-description\"><option value=\"\">Type of feedback<\/option><option value=\"suggestion\"  data-calculation=\"0\">Suggestion<\/option><option value=\"compliment\"  data-calculation=\"0\">Compliment<\/option><option value=\"complaint\"  data-calculation=\"0\">Complaint<\/option><\/select><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"date-1\" class=\"forminator-field-date forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-date-1-picker_65f868f77b141\" id=\"forminator-field-date-1-picker_65f868f77b141-label\" class=\"forminator-label\">Date of feedback <span class=\"forminator-required\">*<\/span><\/label><div class=\"forminator-input-with-icon\"><label for=\"forminator-field-date-1-picker_65f868f77b141\"><span class=\"forminator-icon-calendar\" aria-hidden=\"true\"><\/span><\/label><input autocomplete=\"off\" type=\"text\" size=\"1\" name=\"date-1\" value=\"\" placeholder=\"Choose Date\" id=\"forminator-field-date-1-picker_65f868f77b141\" class=\"forminator-input forminator-datepicker\" data-required=\"1\" data-format=\"dd-mm-yy\" data-restrict-type=\"\" data-restrict=\"\" data-start-year=\"1924\" data-end-year=\"2124\" data-past-dates=\"enable\" data-start-of-week=\"1\" data-start-date=\"\" data-end-date=\"\" data-start-field=\"\" data-end-field=\"\" data-start-offset=\"\" data-end-offset=\"\" data-disable-date=\"\" data-disable-range=\"\" \/><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"select-1\" class=\"forminator-field-select forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-form-795__field--select-1_65f868f77b141\" id=\"forminator-form-795__field--select-1_65f868f77b141-label\" class=\"forminator-label\">Select <span class=\"forminator-required\">*<\/span><\/label><select id=\"forminator-form-795__field--select-1_65f868f77b141\" class=\"forminator-select--field forminator-select2\" data-required=\"1\" name=\"select-1\" data-default-value=\"\" data-placeholder=\"Location\" data-search=\"false\" aria-labelledby=\"forminator-form-795__field--select-1_65f868f77b141-label\" aria-describedby=\"forminator-form-795__field--select-1_65f868f77b141-description\"><option value=\"\">Location<\/option><option value=\"pyes-pa-road\"  data-calculation=\"0\">Pyes Pa Road<\/option><option value=\"the-lakes-caslani-lane\"  data-calculation=\"0\">The Lakes, Caslani Lane<\/option><option value=\"brookfield-on-otumoetai\"  data-calculation=\"0\">Brookfield-on-Otumoetai<\/option><\/select><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_65f868f77b141\" id=\"forminator-field-textarea-1_65f868f77b141-label\" class=\"forminator-label\">Feedback <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-1\" placeholder=\"Enter your message...\" id=\"forminator-field-textarea-1_65f868f77b141\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" maxlength=\"180\" ><\/textarea><span id=\"forminator-field-textarea-1_65f868f77b141-description\" class=\"forminator-description\"><span data-limit=\"180\" data-type=\"characters\">0 \/ 180<\/span><\/span><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-2\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-2_65f868f77b141\" id=\"forminator-field-textarea-2_65f868f77b141-label\" class=\"forminator-label\">What is your preferred outcome? <span class=\"forminator-required\">*<\/span><\/label><textarea name=\"textarea-2\" placeholder=\"Enter your message...\" id=\"forminator-field-textarea-2_65f868f77b141\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" maxlength=\"180\" ><\/textarea><span id=\"forminator-field-textarea-2_65f868f77b141-description\" class=\"forminator-description\"><span data-limit=\"180\" data-type=\"characters\">0 \/ 180<\/span><\/span><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Send Message<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"28508e9c9a\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/770\" \/><input type=\"hidden\" name=\"form_id\" value=\"795\"><input type=\"hidden\" name=\"page_id\" value=\"770\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/familydoctors.co.nz\/feedback-2\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form>\n","protected":false},"excerpt":{"rendered":"<p>Feedback We welcome your feedback At Family Doctors we seek to provide quality health care and advice.&nbsp;Your feedback is important to us.We are committed to improving customer experience of our services. It&#8217;s easy to give feedback Here is our&nbsp;handout&nbsp;that explains how to give feedback and outlines what we will do once we have received your&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/familydoctors.co.nz\/wp-json\/wp\/v2\/pages\/770"}],"collection":[{"href":"https:\/\/familydoctors.co.nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/familydoctors.co.nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/familydoctors.co.nz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/familydoctors.co.nz\/wp-json\/wp\/v2\/comments?post=770"}],"version-history":[{"count":10,"href":"https:\/\/familydoctors.co.nz\/wp-json\/wp\/v2\/pages\/770\/revisions"}],"predecessor-version":[{"id":1057,"href":"https:\/\/familydoctors.co.nz\/wp-json\/wp\/v2\/pages\/770\/revisions\/1057"}],"wp:attachment":[{"href":"https:\/\/familydoctors.co.nz\/wp-json\/wp\/v2\/media?parent=770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}